Refund Policy - DRGRIFFINBRACES

Eligibility for Refunds

At DRGRIFFINBRACES, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Orders may be eligible for a refund if the following conditions are met:

• The refund request is made within 30 days of the purchase.
• The product is unused, with all original packaging and receipt.
• Custom or personalized products are not eligible for refunds.

Process for Refunds

To initiate a refund, please follow these steps:

1. Contact our customer service at [email protected].
2. Provide your order number and reason for the refund.
3. Send the product back to our office: 123 Smile Avenue, Suite 200, Springfield, IL 62701.

Once we receive the item, we will inspect it and notify you of the status. Approved refunds will be processed within 7 business days to the original method of payment.

Contact Us

If you have any questions about our refund policy, please reach out to our support team:

Phone: (555) 123-4567

Email: [email protected]